- In accordance with Australian consumer law LaForma products come with guarantees that can not be excluded under Australian Consumer law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The products distributed by LaForma Australia have a warranty of 2 years for production defects. Exempt from this warranty are products with defects caused by poor assembling, inappropriate use, wearing or aging of the product, changes in colours/materials in line with natural use of the product and/or maintenance different from the one prescribed by the manufacturer.
- Wood is a natural product with pores that absorb moisture from humidity and environmental factors which at times can result in changes in colour & design. In return it results in unique pieces of furniture. Irregular absorption of light can leave permanent stains and marks on the product. It is recommended not to place any object on its surface during the first weeks of use. Variations in surface, colour tones, and knots in the wood are characteristics of wood and therefore not to be considered a reason to claim.